Boss pedals are known for their great sound and solid reliability, but let's be honest. Nothing lasts forever and nothing's perfect, especially something that's called a "stomp box." Parts do wear out and things do need to be replaced. If you need to buy Boss pedal parts, of course you could contact Boss directly, but in our experience they take some time to return calls and emails. The best strategy is either to find new parts on eBay or, even better, find a broken Boss pedal that someone is selling for parts. Buying a broken Boss pedal for parts is the best strategy because you may get a lot of extra parts that you might need later on.